Office Printers
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Goodbye, Canon!

Dear Canon: Adios! In the week that I've owned a new Maxify MB2320, I've already posted three times about trying to use your "Quick Toolbox" utility, in those cases how to scan and save multiple document pages into a single PDF file. I learned that--...

Really Old Copier NP6035

Can't find hard drive in this copier. I've looked through the service manual here: but have yet to see anything that looked like it. Had the side and back panels off but don't see anything that looks l...

darkflux by Apprentice
  • 0 replies

Canon ir C2880i Printing Code pop up box

Good Day, Your assistance will be much appreciated. I have a ir C2880i printer in my office. Previously it allowed me to punch in a job/printing code before printing. I recently upgraded to Windows 10 and now that pop up box doesn't come up on my scr...

When will new PPDs be out for El Capitan?

My whole computer had to be reformatted last week and I'm now on El Capitan. Our IT guy and I have spent quality time troubleshooting and have come to the conclusion that we need new PPDs for our canon printers. OUr workhorse Laser Printer:Imagerunne...

Canon imageFORMULA DR-C125

Hi all,  in my company we use scanner DR-C125 and program CaptureOnTouch V2.8.When we choose "scan first" in CaptureOnTouch after scanning we can delete any scaning sheet. But if we customise settings, and use ours profile settings, we can't close sc...

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non4c by Apprentice
  • 0 replies

scan to email setting

Good afternoon,I recently purchased a MF624cw printer. I tried to set up the scan to email function but no luck.I tried with a yahoo accoubnt but seem the I am not adding the right setting. I even changed the POP 3to port 525 but still not getting th...

aguado20 by Apprentice
  • 0 replies

Scanner leaving black streak

I have a not quite year old Maxify MB5320. It is leaving a black streak across my pages when I scan through the ADF. It does not do this if I scan from the glass. I've tried cleaning every surface but it's still there. Help please!

mcr1216 by Apprentice
  • 0 replies

Paper Jam or No Toner Cartridge

I have a Canon Imageclass Printer.  It is indicating that there is a paper jam or no toner cartridge. There is no jam anywhere to be found and it has a new, full toner cartrige installed.   I am the Paralegal for a very busy firm and this is putting ...

CindyLS by Apprentice
  • 2 replies

M810Cdn problem out of box

unboxed the M810Cdn and getting fault E202-0001 which indicates a scanner lock? looking for answer on how to unlock...

rlnavi by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.