Office Printers
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MB 2320 prints in pink and black

My printer will only print in a pink or black. I installed all new cartridges and performed to regular cleanings and a deep cleaning. It worked fine before.

grigg309 by Apprentice
  • 0 replies

MF4780w Scanner not installing on WIndows 10

Hi there, I have been emailing Canon support regarding this issue and they have been very helpful. However, I am still unable to use the scanner on the MF4780w since upgrading to Windows 10. There was no problem on the previous Windows version.I have...

Glass1 by Apprentice
  • 3 replies

MF8350Cdn does not work with Windows 10

My MF8350Cdn printer does not scan with Windows 10.  It prints but does not scan.  It scans with an old computer using XP but does not scan with an alternative Windows 10 machine.  I have deleted old drivers and re-installed the new.  This gives me a...

jorum by Apprentice
  • 0 replies

Canon I-Sensys MF416dw can't receive the fax

Hi! Have a little problem with canon machine.I use the I-sensys MF416dw. Connect via twisted pair cable to my local network. Installed all the drivers and solutions from official CD. Almost all the functions was configured but can't receive the fax. ...

Resolved! Canon C3170U Scanner

A little help please, I recently got a used Canon imageRUNNER C3170U multifunction printer. I have gotten quite a bit of the set-up figured out without any help from a user manual, as it didn't come with one (and there isn't one available online anyw...

tstorzuk by Apprentice
  • 3 replies

C5235 Freezing Intermittently

We have 2 C5235 printers and 1-2 times a day the printers will freeze. The power switch does not respond to turn them off, but unplugging and plugging back in brings them back online. I'm not sure what to do because even our local Canon technician ha...

Removing black ink catrage

I have a Maxify MB2320. It is out of black and colored ink. I want to replace the the black ink cartrage only. However when I turn the printer on it takes me through the process of replacing the colored cartrages, which I skip, but does not prompt me...

Err by Apprentice
  • 1 replies

Resolved! Basic settings tab missing

Hi folksWe have a server farm set up here with 6 terminal servers and printers loaded locally on each server. When printing to either our C5240 or c7260 on two of our servers the basic settings tab in printer preferences is missing. On the other 4 se...

Print drivers now require admin rights to install?

A recent Microsoft security update for Windows 7 (KB3170455) has created a situation where Canon print drivers now require admin rights for users to connect to a network printer. I have followed Microsoft's suggested solutions which has corrected for...

pctec100 by Apprentice
  • 4 replies


Moved router to another room and now printer has trouble finding the wifi.  Have to power off/on when I want to print. I am going to attach ethernet cable, but would like to know how to get printer unconnect from wifi. Thanks 

I can not scan from canon i-Sensys MF217w series

Hello everyone, I have canon i-Sensys MF217w series printer. I am facing some problem now is that I can't scan now! It worked well other day and I can make copy, I can make print but only thing I am facing problem is scanning !!!  I went for 3 days h...

IMZ780 by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM