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Imageclass MF236N can't connect to windows 11 pc thru USB

lorib17
Apprentice

Need some help and tech support number won't let me get past the "give us the full name of your product" even after trying 4 times on separate days.

Brand new dell desktop running win 11, new imageclass printer. Trying to set up and USB connection won't go through.  I did the latest 11 update with the fix for USB but still having same issue.  Any help or do i need to just take this thing out in the backyard and office space it?

1 REPLY 1

Stephen
Moderator
Moderator

If you can't get through to support by saying "MF236N," hit zero, then zero again to get to a call director, and they'll get you over to the correct team. 

For what it's worth, the software is HERE

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click here to view the press release
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