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Canon Site - Cannot delete registered products

It used to be that I could delete my registered products that I no longer own. When I look at my products now, I get quite a few that I had deleted and now reappear. I cannot seem to delete anything. Anyone have any insight to this?

klrabbers by Contributor
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  • 8 replies
  • 3 likes

Friendly, Helpful Customer Support

I work for a small computer repair shop and  I'm just the secretary, but I needed to contact Cannon about a printer that we purchased for a customer.  I found the 800 number online and I first spoke to Dave and then Christoph when I called back.  The...

dolly74 by Apprentice
  • 995 Views
  • 3 replies
  • 6 likes

Shots you missed

Yesterday, I learned the old adage of, "Keep your camera with you". My wife and I were sitting outside, when we saw the biggest ass bug we'd ever seen, Upon closer examination, we realized that it was a big old black hornet dragging a dead wolf spide...

stevet1 by Elite
  • 940 Views
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Resolved! Login error to usa.canon.com

I can't login to usa.canon.com. My login works fine for myid.canon.com, but not for usa.canon.com. When I try to login to usa.canon.com I get "The email address or password you provided is incorrect. Please try entering this information again."I alre...

ptognini by Contributor
  • 3826 Views
  • 11 replies
  • 0 likes

Access Denied on usa.canon.com

I just started getting an Access Denied message every time I move to a different page on the US website.  I have to go in, clear my browsing data and refresh.  I can then see the page I navigated to, but the site has logged me out.  When I log in aga...

Resolved! How to return defective toner cartridges

Toner T03 Canon 2725C001AA Hello, we bought a bundle of this toners and some of them are defective.  What are the steps and paperwork required to obtain warranty assistance? Thanks

leonhh by Apprentice
  • 801 Views
  • 1 replies
  • 0 likes

Congratulations to mdphotography, You've Ranked Up!

 Please join me in congratulating @mdphotography  on ranking up to a Rising Star! @mdphotography is a valued member of our community, sharing truly stunning photographs that continue to inspire and impress. Thank you for your contributions and for b...

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ccanada by Administrator
  • 8783 Views
  • 3 replies
  • 20 likes

Has Canon ended the Toner Recycling pre-paid labels?

I've been trying to get a shipping label to return my empty cartridges for many months.  I get the same error every time. “The application has encountered an unknown error. Please try again in a few minutes!”I have used this program many times in the...

jeitrem by Apprentice
  • 926 Views
  • 3 replies
  • 1 likes

10 x 30 IS Binoculars Battery Door Latch Broken

I have a 15+ year old pair of 10 x 30 IS binoculars. Maybe got them at B&H Photo. Never registered them as best I can remember. Great little binoculars. Except for the sticky problem covered in another ‘thread’ which I just finished reading and .  . ...

MikeeBee by Apprentice
  • 3306 Views
  • 3 replies
  • 1 likes

Hiring Opportunity at Canon USA

Hello there! I am a recent graduate of the University of Texas at Austin with a BS in physics. I love the outdoors and photography, and I want to utilize my technical background to help further the technological development of dgital cameras. If any ...

YoussefB by Apprentice
  • 529 Views
  • 1 replies
  • 0 likes

Return question: Wrong return shipping label used

I need help! I did a return through Fedex and I put the address that was on the shipping tracking label. I didn’t know know it was suppose to the label from inside the box. Did i make a huge mistake?  I’m already upset that I had to pay to return the...

Resolved! Help deleting a kit from registered products

When I visit https://myprofile.americas.canon.com/us/products I see all the products I've registered, however only some of them have delete icons after clicking on them.  It seems to only affect the first kit I purchased, an individual body or lenses...

ckovey by Apprentice
  • 662 Views
  • 2 replies
  • 1 likes
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