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Did Someone Say Badges?

In addition to our new ranking scale, the Canon Community now offers another way to be recognized for your participation and achievement – badges!  Members can now earn badges for achieving milestones such as engaging with peers and providing valuabl...

ccanada by Community Manager
  • 7 replies

Need more sorting options in threads

I think there are some great features in the new interface, and appreciate all the hard work that has gone into refreshing it.  However, in threads I have an issue with how posts can be displayed.  When threads start to become longer and more complex...

Community Ranking - Refresh

We are excited to announce that we have refreshed our ranking scale within our community! Rankings are one way we recognize members (like you) who uniquely reflect participation and contributions, such as creating posts that provide solutions, engagi...

ccanada by Community Manager
  • 1 replies

What is up with the Take A Survey Pop Up?

My goodness.  The Canon survey pop up is out of control.  Say no, move to a different forum and is pops up again and again.  No Thanks, No Thanks, No Thanks.  Elusive.    Posted this message and boom, another one. KaPOW!  

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List of My Products disappeared

Hello!I have had an issue where all the products I have registered are no longer showing up - as well as all the Care Pak activations along with them. Searching the message boards shows that some people have had this issue in the past, but the only u...

Dropbox didn't take all photos

Been pondering this topic for a while but need to get some help. I listed twelve photos with a brief caption in an email. Then I downloaded the twelve photos to Dropbox. It took seven but wouldn't download the remaining five. Never had this happen be...

Resolved! Did anyone bought New Canon Advanced Handbook?

After I had done reading this Advanced Handbook, I felt so disappointed that this book only provided some basic shooting technique of photography and most of the pages are talking about photshop editing. Does anyone know any better Canon book of adva...

CarePAK Activation Nightmare

OK, this forum is my last hope as canon customer service is going to be absolutely zero help no matter what I do, who I speak to, who I email, who I beg etc. it's been the absolute biggest waste of time and the worst customer service experience I've ...

GARN911 by Contributor
  • 8 replies

Do Better CanonUSA

As a Canon Professional Photographer for 10+ years, an avid Canon Consumer in general, the way CanonUSA handles and processes orders is an utter joke. The customer service reps I've ALWAYS dealt with are top-notch and friendly. But they can only do s...

Resolved! Check

I have a serial number of a camera and I haven’t bought it yet but I need to check, how do I do that, I am in USA

Certified Technician

I used to work for a printer maintenance and repair company, and I have attended certification courses for printers in the past. Is this something that Canon offers? I would love to take some brush-up courses, or even learn some completely new machin...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.