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Canon Loyalty/ Replacement exchange program?

i have an older Powershot A80 camera that has a bad CCD.  There was a recall for these but it expired a few years ago.   What options do i have to replace this camera with something similar?  I was told about an Upgrade program where i can buy a new ...

brauem01 by Apprentice
  • 2 replies

Black lines on scanned images CANON 9080c SCANNER

Hello, I am running a 9080c scanner on windows 7. I have downloaded the latest firmware and updated software/drivers. I am getting two lines about 5cm wide and half an inch tall on the top and bottom of the right side. However, when I switch the page...

lyanez23 by Apprentice
  • 2 replies

How do I sign in or register to Canon Image gateway?

Will someone tell me how to siqn in to Canon Image Gateway? When I click the icon from ImageBrowser EX,  the 'Register/Add Product' in the dropdown links to registration for the camera I just bought, and nowhere near the gateway. I would like to uplo...

Canon Dash Camera for Cars?

Dear Folks, I am looking for a dash camera for my car. During my business trip to UAE, I hired a car from a car rental company in Dubai [link removed per forum guidelines], and I saw a dash camera device and its written canon on that. Upon looking, I...

Scanning photos

A simple question.  I can only scan one photo at a time.  To scan a second, I have to exit the program, and re-starrt.  Why isn't there a why to simply close the scan and scan a second photo?

dmpetras by Apprentice
  • 4 replies

Complaint removed

I just posted a few hours ago about canons shocking customer service in response to my defective EOS 1 DX Mk 2 and surprise.... it has been deleted. What is canon hiding?

Resolved! Authorized retailer?

Does Canon have a list of authorized retailers posted anyplace? Cruising around on Facebook earlier I had an ad on my newsfeed with a price that seemed to good to be true. No where in the products page was a warranty mentioned, other than the ability...


New to using Lightroom so I am a bit slow. Luckily most of my images I am pretty happy with, right out of the camera.I have right around 1000 images sitting, waiting. I have not culled most of them yet, which leads me to my question.Bearing in mind I...

Best "getting started" body/lens package (80D or T6s)?

 Me: amateur photog, strictly hobbyist. Moving from an older Olympus.  I shoot mostly kids sports (track and softball) and landscapes during travel and hiking trips. Some indoor shots at family events and parties. I want the ability to advance my ski...

db1975va by Apprentice
  • 10 replies

Why is the Canon Forum time-wasting?

Why is the Canon Forum time-wasting?  I received an email notice that I had received a message, but no message appeared when I logged in to the Canon Forum. Was the Canon Forum sending out messages randomly in order to encourage site traffic?

mmp997 by Apprentice
  • 3 replies

Camera for a beginner

Looking to buy a canon camera bundle for a beginner on a budget of $600. Interest in landscape/wildlife photography but since I'm just beginning that might change. So what's a good all around camera for a newbie?

RLL39 by Contributor
  • 53 replies

Re: scanner not working

I have a CanoScan Lide210 scanner and it stopped working after I upgraded to macOS High Sierra V10.13. The scanner software (MP Navigator EX 4.0) crashes everytime I try to open it. The error message reads: "MP Navigator EX quit unexpectedly." I did ...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.