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Is 4K HDMI in Canon EOS UHD or DCI?

Hello!Addressed to owners of true 4K-DCI devices: Have you ever connected an EOS camera with 4K HDMI option?I suppose Canon EOS cams with 4K HDMI deliver UHD (3840 vertical) and not 4K-DCI (4096) but couldn't find a confirmation!

CaptureOnTouch scanner software malfunction

On an Imageformula DR-2010C scanner, I assigned specific jobs to the function keys using the Captureontouch program, as well as a path for file saving. Recently, however, the keys no longer start the assigned jobs, but they all execute an identical j...

orsobubu by Apprentice
  • 4690 Views
  • 2 replies
  • 0 likes

Upgrading from a T5i

Hey everyone, I am currently looking into upgrading my camera body to improve upon my photography, a hobby I have just recently found myself returning to.I want to try different types of photography to get re-acquainted with it, but my real passion i...

BIG THANKS TO CANON COMMUNITY

I have only been in the Canon Community for 3 days and i have learned more about my camera then in the last 2 years.  I want to thank all who post your knowledge and answer questions.  I hope i can help some folks as i stay involved. Thanks againRand...

Rhwalk1 by Contributor
  • 1716 Views
  • 1 replies
  • 6 likes

CanoScan 8800F vs. new MacBook Pro/Catalina

Apparently Canon has no software to download to my new MacBook Pro so I can continue using my CanoScan 8800F scanner.  I have newer scan options on a Canon inkjet and a Brother laser multifunction, but I've used the 8800F with my Windows computers as...

Not receiving subscription notifications

I am no longer receiving an email when a reply is posted to threads I reply to. I have iOS devices and a PC that use different email programs, so I think it is a Forum issue. Is anyone else experiencing this?

Advice to help me buy the best camera.

Hello everyone, I am a new member, very happy to be on such a large forum, I hope to receive your attention. My purpose here is to find and refer to the best camera to go on a trip with my family in the near future, to capture beautiful moments with ...

Worse Customer Service Ever

I ordered ink cartridges for a Canon printer. They placed the order on "Back Order". That was in October 2020. Today I located the cartridges from a different vendor. Trying to cancel the Canon order is a nightmare. There is no way to do that online....

Nana4 by Apprentice
  • 2104 Views
  • 3 replies
  • 0 likes

Canon Camera Order

What is the current wait time for shipping from your facility?    Order placed On Dec. 15.   Telephone automated says the order processed and is "Waiting" to be shipped. Unfortunately, I don't time to tie up my phone for 60 minutes at a time .  Thank...

JRDailey by Contributor
  • 2281 Views
  • 5 replies
  • 0 likes

Extreme Christmas

Santa Claus has crash landed in my garden and out spilled 2 x EOS R6's, 1 X RF 24-105 F/4 and a RF 100-500, plus 2 x battery grips and two extra HD batteries.  All this despite major supply issues as the shipping chain is in major disarray.  We have ...

MY IMAGE GARDEN

My photos are now going from my desktop computer to my Cdrive : pictures individually when I load the SIM card to my computer. They used to go directly to folders by date in My Image Garden. Can someone help me fix this? It probably changed to an upd...

murky2 by Apprentice
  • 1332 Views
  • 1 replies
  • 0 likes

Resolved! My Image Garden - locks on text / color edit

When using MIG and attempting to enter text or change color of text getting "an internal error has occurred exiting the softwar". Program locks up and I have to use task manager to close the program. If I don't attempt to change the text or color - i...

MIKEG67 by Apprentice
  • 1915 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II