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"Request Entity Too Large" Forum Error

I recently started getting an error when using Chrome on my PC to access this Forum. Internet Explorer works fine, the error only occurs with Chrome, and only on this Canon Forum. If I use Chrome on my iPad it also works fine.  Any ideas what is happ...


Canon UK Cashback qualification

I bought a Canon R5 October 2020 and I want to know if I still qualify for cashback on RF lenses. I am in the UK. How do I find this out. I cannot see it on the Canon website and, anyway, that keeps freezing on me. Thanks 

suejoh by Apprentice
  • 2 replies

New digital zoom method

Ken Rockwell just got a patent for a new digital zoom method. (Note this is to his general news page, so it will keep going down the page, look for todays date.) I am not so thrilled.

Registration process

I just registered my 6th product on the canon site and the first 5 all asked me to enter in the serial number, even after purchasing the carepak and adding it to the product, theres still no where to add the serial number. Is that not important anymo...

Shadow on Canoscan Lide 300 Scans

I have a brand new a Canoscan LIDE 300 and on every scan half of the scan is perfect but the other half appears in shadow, and/ or  darker.   I've cleaned the cover and the platen, and fooled around with a couple of things but there's not much out th...

khaft16 by Apprentice
  • 1 replies

Transparent white lines in lide 400 scans

I've had my lide 400 scanner for a little more than a month and my scans have started getting these somewhat transparent white lines on the right side of them. I'm not sure what this could be I tried cleaning the scanner and changing the settings so ...

coolboy by Apprentice
  • 1 replies

scanned photo too dark

LIDE 220.  Using Scan Utility with photo setting.  My black and white photos are very very dark  300dpi.  I am at a loss as to what to change.  Of course it was OK 3 months ago so I do believe it is user error.  Any suggestions. Thanks. 

albers by Apprentice
  • 1 replies

Canoscan 9000F negative scan issue - please help

I am trying to scan medium format (6x9) negatives on my Canoscan 9000F but I have misplaced the film tray which came with it. I have one coming but it won't be here until next week.     I have been able to scan negatives without the tray before. Only...

Scanner result canon2.jpg

Why are my threads being removed?

I've started a couple of different threads. After a couple of days. they disappear.They are not inflammatory or disrepectful, or hawking anything.What am I doing wrong?Steve Thomas

stevet1 by Rising Star
  • 3 replies
Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.