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Frustrated with customer service

Is anyone else disgusted with the poor customer service of this company? I've had a printer not even 2 months, and it keeps disconnecting from my laptop. I'm being told after hours of technical help, that it's my antivirus. That it's blocking my prin...

The Joys of Volunteering

I have, of late, been spending a bit of time in medical facilities for one reason or another.  One of those was to support a research group within the University of Auckland, with which I have strong connections: not only going there 50 years ago, bu...

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What’s your storage/ backup routine

Hello, Canon community! I’m trying to streamline my storage process. Currently, I house my photos on my hard drive and external drives. However, I’m concerned about loss of disk space and external drives failing. With that said, I decided to checkout...

Resolved! Potential Scam Email

Hi,I received an email with a Word document attached from:CUSA_Social [at] cusa [dot] canon [dot] comWhen I searched online, the only result was a post in this discussion form that was edited on November 6th. Is it scam? 

Canon forum waste of time!

One "response" received to my question. Response had absolutely nothing to do with the question I asked. When I emailed her back, I was told to go to the forum to reply. When I come to the forum to reply, I'm told to email them! Goodbye Canon, hello ...

Need advice for a photo shoot that didn't pan out

Last spring I was paid to do the photography for a festival. It turns out that the person could use some of the photos but couldn't use others. Maybe a lack of communication of what was required? Me not taking some photos and letting him review them ...

Subscriptions and costs

Hi, I just want to share my thoughts and concerns when it comes to printer subscriptions.  I have now subscribed to 2 different printer companies subscriptions after purchasing their products and am unsatisfied with how things ended up working out fo...

Spotlight: Accepted Solution

We are delighted to recognize and reward @normadel for contributing a response that resulted in an Accepted Solution! We'd also like to thank the original topic author for asking the community for help and acknowledging the post as solved:   E...

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ccanada by Administrator
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New recycling process for US without pre-printed label

Here's hoping someone at Canon reads new posts:I have been using 118 cartridges for years and sending the old cartridges to Canon for recycling. I just replaced one and, for the first time, there was no preprinted label, nor even until I read the fin...

pnclough by Apprentice
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