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I can't get past the hour long wait time to talk to an agent.  When I have waited and asked for this RMA# to return a lens, I get transferred to another agent with another hour wait time.  I tried chatting, she told me I had to talk to a live agent. ...

Canoscan Lide 400 Installing

I too have purchased a brand new Canon Flatbed scanner Lide 400. The initial install was fine. Even the front buttons worked. And then it stopped working. I have tried several times to reinstall, unplug, replug etc. I have yet to find a solution here...

GlenGary by Apprentice
  • 1 replies

CanoScan FB620P Not Working With Adobe Photo Deluxe

Somehow I managed to scan a single photo with a CanoScan FB620P and Adobe Photo Deluxe under Windows 98SE.  Unfortunately, I have been unable to repeat the process after much experimentation. What is the correct procedure to scan a photo with Adobe P...

Asok321 by Apprentice
  • 4 replies

Should I upgrade my camera body? (Canon rebel xt)

I've been away from the photography scene for a while, and there's so much new tech that i'm overwhelmed. I have a Canon Rebel xt, with a 70-200mm f/4 lens that I love. I mostly just want to take photos of my dog when we go on hikes.Will I get a big ...

Generic Battery?

Please share your experiences using generic batteries? Are they just fine, or will they wreck your camera? I am tempted to by cheap generics, but I do want some input from members on their experiences.

Resolved! Does ink evaporate?

I've had my printer sitting around for about a year before having a chance to finally put it to use. Now i've been using it but barely and all of the ink is about halfway gone already. Does it just slowly evaporate? Or could it have leaked? I don't g...

KiwiBird by Contributor
  • 2 replies

CanoScan not working

I am using Lide 110 scanner connected a Mac laptop with Hyper Drive connector. Scanner reported an error. see below. I have done the above procedure several times, but no success.Can you please assist.  

Screenshot 2021-02-05 at 13.29.59.png
Phandi by Apprentice
  • 4 replies

9000 feed problem

After loading a 5" X 7" glossy print paper the printer didn't feed correctly (showed a paper jam). The next time I tried it, the paper wouldn't feed at all. Now no paper feeds  

drmjwnj by Apprentice
  • 1 replies
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2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.