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Canon canceled my order

I’ve had the new RF 135 lens ordered since December 8th, 2022 but just received an email saying my order was canceled. When I called Canon customer service they said it was because of a pre-verification failing on 1-30-23. I contacted my card carrier...

Product suggestions / feedback gone?

Where do we provide product feedback?I tried to follow the instructions here:https://community.usa.canon.com/t5/Professional-Video/R5C-Product-Feedback-Feature-Requests/m-p/391182 but I could find no +feedback

Congratulations, You Ranked Up!

@AaronD Thank you for contributing to the Canon Community & congratulations on ranking up to a Rising Star! Community members, learn more about ranking up by clicking on the following link.  

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arountree by Administrator
  • 663 Views
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  • 2 likes

Resolved! How long will the current Canon Sale last

Can anyone tell me when the latest sale with up to $400 off bodies and lenses will end? I just seen the offers today. Looking at the Rf 24-70.Yes I have look on their website and I don't see any mention of it. Thanks.Edit, I guess I should say the sa...

Congratulations, You Ranked Up!

@rosycreates Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast! Community members, learn more about ranking up by clicking on the following link.  

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arountree by Administrator
  • 595 Views
  • 0 replies
  • 0 likes

Congratulations, You Ranked Up!

@normadel Thank you for contributing to the Canon Community & congratulations on ranking up to a Mentor! Community members, learn more about ranking up by clicking on the following link.  

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arountree by Administrator
  • 564 Views
  • 1 replies
  • 0 likes

Congratulations, You Ranked Up!

@BrianDavies Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast! Community members, learn more about ranking up by clicking on the following link.    

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arountree by Administrator
  • 676 Views
  • 1 replies
  • 2 likes

Congratulations, You Ranked Up!

@larryc43230 Thank you for contributing to the Canon Community & congratulations on ranking up to an Enthusiast! Community members, learn more about ranking up by clicking on the following link.    

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arountree by Administrator
  • 523 Views
  • 0 replies
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Missing Package

Can anyone tell me what to do if my package has been stolen.I have tried reporting to Fedex and Canon customer support. No one came out a solution about it. It is more than a month. I used credit card on this order. And the bank has already charged m...

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Congratulations, You Ranked Up!

@deebatman316 Thank you for contributing to the Canon Community & congratulations on ranking up to a Whiz!Community members, learn more about ranking up by clicking on the following link. 

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ccanada by Community Manager
  • 837 Views
  • 5 replies
  • 1 likes

Can't Register

I am trying to register my Canon Pixma 6020 but every time I click "create account" it brings me to a screen with hot air balloons saying "Our heads aren't in the clouds.  We're just improving our corporate site." Then it gives me links to the Canon ...

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saffy74 by Apprentice
  • 835 Views
  • 2 replies
  • 0 likes

Card Won't connect to camera and I'm loosing it

Ok, I bought a used camera semi-recently for a good price. Everything works well so far except the fact I can't connect the camera to the card.. It keeps saying I need to either change the card (Have done this multiple times) or format it (Will not a...

xifa4 by Apprentice
  • 675 Views
  • 2 replies
  • 0 likes

CarePAK Activation on EOS R6 Mark II Kit

just bought CarePak for my EOS R6 MARK2 LENS KIT. when i try to activate it, it only gives me an option to either activate it on either the BODY or the LENS. so i am thinking if i activate it on the BODY, and i have problems with the lens later, i wo...

BAPSKI by Apprentice
  • 813 Views
  • 4 replies
  • 0 likes

Help with Ink Subscription Plan

MyCanon site is messed up--Help, Please?I have an ink subscription plan.  I got an email saying I should increase the plan and I would save money.  I, of course, went to the MyCanon site rather than click on the link because I wasn't sure it was a sc...

waiting for a refund for over a month!

Hi,I hope someone on this thread can help me. I purchased a camera set from Canon's refurbished camera site.  I returned the product using their RMA form and have proof it was delivered to their warehouse.  It has been over a month, and I have yet to...

JN1973 by Apprentice
  • 763 Views
  • 2 replies
  • 0 likes
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