EOS DSLR & Mirrorless Cameras
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Eos R6 rattle

Just received my R6 in the mail, opened it up and it rattles. Is this normal? I shook it a little to see where the sound was coming from. It sounds like it’s inside, all over.

R3 “Separate AF pts: Area+pt” Problem

I’m having issues with an item in the AF4 menu of the R3 — “Orientation linked AF point.” I’m using firmware version 1.2.2.When I select “Separate AF pts: Area+pt,” the R3 is still only using the registered position of the point and not the AF area m...

R6 Multi Controller

Hello,I'm a new R6 user and I have what I'm sure is a simple problem to fix but I've been through the user manual and can't find an answer:How do I configure the multi-controller (joystick) button to move my auto focus point?  My thanks in advance.

edpa777 by Apprentice
  • 1 replies

Resolved! Canon R5, error message saving [ 3]

I was taking pictures when suddenly my viewfinder went black.  The LCD screen displays a memory card 1 icon, a rotaing wheel,  and saving [  3].  Nothing is getting rid of this turning camera on and off, taking off lens, taking out memory cards.   Th...

Locking AEB on R5

On R5, is it possible to lock AEB so it remains set after using flash and/or turning camera off/on?   My 5DM4 always maintained the AEB setting but R5 resets after each flash shot. 

Dmcook by Apprentice
  • 2 replies

M50 Mk.II Eyecup Removal

Been really wanting to pick up some alternative eyecups and adter careful inspection of my camera, I don't see any means of removing the eyecup from the viewfinder. Is it possible to remove/replace the eyecup from the M50 Mark II?

MikeG104 by Apprentice
  • 3 replies

R6 auto ISO problem

I usually have my R6 set with Auto ISO on and locked, and I shoot in TV or Aperture mode.  I've noticed on several occasions that when I look through the viewfinder to frame a shot, the view is washed out because the Auto ISO is high, e.g. 25600, eve...

Sborg by Contributor
  • 11 replies

Need 4-Digit Code to Transfer Photos

I just bought a canon camera and I'm trying to set it up to where I can transfer my photos from the camera to the laptop and i'm at the step where I put in my email so it can send me the four digit verification code but for it will not email me so th...

keelo by Apprentice
  • 5 replies
Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.