Hi, I have a brand new Rebel t8i that I can't use because it keeps getting stuck in movie mode. I just want to take photos, but nothing I do will get it out of movie mode. The other weird thing is I can't turn the camera off. Even when I switch it to "off" the camera stays on, and only turns off when it times out. I've found online posts for this problem with previous Rebel models, but none of the solutions posted have worked. Did I just get a dud? Or am I missing something?
Please provide a list of all hardware you are using.
Brand new T8i
Brand new LP-E17 battery
Lens or lenses the behavior occurs with
Memory card(s) brand, type, model, etc.
Remove the battery, close battery door
Remove the lens
Remove the memory card
Reinsert the battery
Power on the camera
Reset the camera settings to defaults
Wrench Menu Tab 5 - Clear main and custom settings
Power off the camera.
Power back on and test on / off
With nothing but the battery inserted, if the camera will not power off normally, exchange the camera at the place of purchase.
Bay Area - CA
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