09-01-2024 06:50 PM - last edited on 09-03-2024 09:00 AM by Danny
The auto focus no longer works on the 2 month old camera with the kit lens. It worked earlier today and then just quit ... I do have a 50mm that switches from auto to manual, but maybe the camera is recognizing the manual setting?
Solved! Go to Solution.
09-03-2024 04:30 AM
No insult intended - but I had to ask as we have to check everything.
Since your camera is under warranty, I would suggest the logical thing is to contact Canon Tech support - assuming you are in the US call 800- OK-CANON and have a chat with them
09-01-2024 07:22 PM
Greetings,
With the RF-S18-45 mounted, and looking at the camera from the top, rotate the zoom ring to the left <<<<<<< until the focus length scale
18 ..... 45 is aligned with the white line on the lens barrel. Autofocus will not function unless the lens is unlocked.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
09-02-2024 04:26 PM
Rick,
When I hold the shutter half way, it doesn't auto focus. That is the issue. The barrel is extended. It's set to AF and it's the kit lens so adjustment can be made there.
09-02-2024 05:15 PM
@carylb wrote:
The auto focus no longer works on the 2 month old camera with the kit lens. It worked earlier today and then just quit ... I do have a 50mm that switches from auto to manual, but maybe the camera is recognizing the manual setting?
So it doesn't AF with either lens?
First try resetting the camera to clear any inadvertent settings.
If that doesn't work register your camera and contact Canon for support.
Canon Support for EOS R50 | Canon U.S.A., Inc.
09-02-2024 07:09 PM - edited 09-02-2024 07:10 PM
I wonder if you have inadvertently set the camera to manual mode. Check your manual on P444:
Yes, I know it says that it is there for lenses without a MF option but it can still be turned onto manual only through this menu option, in which case it may well ignore the lens settings.
09-02-2024 09:07 PM
Trevor, I wish it was that easy. I have a 50mm and know how to switch it back and forth. For some reason, this lens is stuck on manual? I reset the the settings and still the same.
09-02-2024 09:31 PM
carylb,
Is the 50mm the only lens you have tried? Is there any way you can borrow another lens to try it on, if only for a moment or two?
Steve Thomas
09-03-2024 04:30 AM
No insult intended - but I had to ask as we have to check everything.
Since your camera is under warranty, I would suggest the logical thing is to contact Canon Tech support - assuming you are in the US call 800- OK-CANON and have a chat with them
09-09-2024 09:09 AM
I returned the item
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.