Desktop Inkjet Printers
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PIXMA MX922 Support code 5100

Hello! I put in new ink and closed the top of the printer and it is coming up with support code 5100. I have checked for papers, ink is in correctly and it still will not stop flashing and coming up with the code-any suggestions? The ink cartridges w...

curranr by Apprentice
  • 1278 Views
  • 1 replies
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PIXMA TS6420a - computer not recognizing

Printer just bought TS16420a , even plugged into my compac windows 7 , my computer doesn’t recognize anything, I’ve tried reading manual, nothing I try is working, can I please get a step by step instructions..

jason3 by Apprentice
  • 1716 Views
  • 1 replies
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Resolved! Pixma TS8820 Ink Cartridges Unavailable

I just bought a #Pixma TS8820 and am having a great deal of difficulty buying ink cartridges for it. Is this a printer that is actually no longer being supported? I have only had it for a month and am already looking at buying compatible ink, which i...

CLCBunny by Apprentice
  • 2150 Views
  • 2 replies
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Resolved! PIXMA TS6420a only prints when it wants to 🥲

My printer is always giving me issues , sometimes it takes even an hour to be able to print a single paper, it’s so frustrating. It is a TS6420a and all it says is “printing data” but all there is is just the noice the printer makes but nothing print...

Resolved! PIXMA G7020 Printhead Issue, only black is working

Good Morning,  I have a fairly new Pixma G7020 and had not printed color until trying to yesterday.  There is something wrong with that printhead I believe.  I have done a nozzle check and only get the black info, and when I look at the print head I ...

Pixma MX490 printing blank pages

Last week my pixma mx490 was going in an out of printing a nozzle check perfectly but when I when to print my stuff it was blank, now it’s not printing at all even the nozzle checks. The ink is still about half way full and I tried unplugging and rep...

BraeL93 by Apprentice
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  • 3 replies
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G6720 printer - png images skewed but pdf are not

I have been trying to scan a line drawing.  I am scanning from the glass, with corners of the letter-sized paper set in in the corner.  If I scan as a picture the image is skewed.  If scanned as a pdf it come out straight.  I did not move or adjust t...

JaciS by Contributor
  • 806 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II