TS3722 stuck on loading screen....

[Laughsalot921]

I just bought this printer not even 48 hours ago and I printed 2 word docs off of it so far. I went to use it for the third time and it threw error E03 for paper jam, however there was no paper jam. I what I thought was the solution on this board. I unplugged the printer while still on. Pressed the power button 5 times. Waited a couple minutes and plugged it back in.  This time when I turn it on it seems to be stuck on the "loading" screen ... looks like the parts of a 0 spinning around.

I'm beside myself. I should not be having this much trouble 2 days after purchase! Please help!!!

[shadowsports · Accepted solution]

Greetings,

Sounds like a damaged or corrupt boot rom.  

The printer has a 1 yr warranty.  Contact support.

If this is not solvable, you can exchange the device with the retailer, or Canon will ship you a replacement.