Desktop Inkjet Printers
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Canon Solution Menu for mp610 has Trojan!

Hi I am using Microsoft system internals the latest release. It shows that the canon solutions menu software has a trojan on it I rescanned from virus total and sure enough 1 of 56 AVsoftware. shows this.JiangminTrojan/Agent.kita20151012 Please fix t...

Won't shut down

Hey folks! I've got a pixma MG3520 that's not shutting down. The power button is flashing green while it is powered up. I press the power button and it shuts down but after a couple of seconds it powers itself back on again. It just won't stay off. I...

Pixma MG5422

What's the latest on this printer saying it is out of paper in the upper tray when you need to use the lower tray which still has paper.  is there a way to fix this from home?

neicy13 by Apprentice
  • 1 replies

mg2920 duplex printing

Is there a "recommended" way/ setting/procedure to print larger documents in duplex mode with the MG2920?   I can't seem to find any reference to this in my manaual.  I use the MG2920 when we travel in our RV because of it's small footprint & relativ...

Canon MG 2440 print problem on windows 10

I have installed a new Canon MG 2440 on my desktop (OS Windows 10) and receive a "user interventioned required" notice each time I want a print a document. Software was installed with disc as sent with shipment. I did the same on my laptop (also Wins...

chappy by Apprentice
  • 0 replies

win 7 Pixma mp610 scan to email (WLM)

I have a pixma 610, which as many will know was one of the best printers that Canon have made. I was using XP, it was a simple job to print to an email using Outlook Express as the default email client.  Just click on the options on the printer/scann...

robcanon by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.