2.249.0 error

[fionades]

Hi,

so my Mac had to be reset and every possible form of software had to be reinstalled. Now the PIXMA scanner still doesn’t scan, when I open the menu and try scan through the provided assistance it says error 2.249.0 and something about it’s in use  with a different user?? 

[Danny]

Hi, fionades!

So that the Community can help you better, we need to know which Canon printer you're using and exactly which version of Mac OS you're running. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!