12-13-2017 05:59 PM
I'm using the MG5320. I'm printing on 5x7 mat photo paper. I'm making a 5x7 white canvas to lay images on top. If I print borderless (with a smaller image), the printer prints yellow outside the image to the edge when it should just remain white. If I print with a border, the printer prints yellow outside the image up unitl 1/8in from the edge of the paper.
And yes, I'm sure the canvas is white. I get professional prints made outside the home with no issues. I've been doing it this way for years with multiple printers with no problems.
Any possible solutions?
Thanks in advance.
02-09-2018 04:17 PM
Hi keefer1,
A good first step for any print quality issue is to perform a nozzle check to ensure the ink is being properly distributed. I have included full instructions for printing the nozzle check HERE. If the black grid pattern or any of the color bars are streaked or missing, a cleaning may be required.
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