Hi mjhampstead, You can change the connection type by re-installing the printer driver. Disconnect the USB cable until prompted.Click HERE.Scroll down to "Optional Drivers." Click “Select” next to "iX6800 series MP Driver." Press "Download." Open and...
Hi lwbrcurr, If the printer is spontaneously turning off, I recommend having the unit serviced. For factory service, please forward your printer to one of the Factory Service Centers shown below. If it has been less than one year since the printer w...
Hi kvemacchio, If the paper won't feed and the ink cartridge cannot be removed, the printer will require service. For factory service, please forward your printer to one of the Factory Service Centers shown below. If it has been less than one year s...
Hi jaymelcanon, If you are scanning with IJ Scan Utility, the "Document" button will automatically scan in PDF. Press the Windows Search button in the lower left of your screen.Type "IJ Scan Utility" in the search box. Open IJ Scan Utility. Place you...
