Desktop Inkjet Printers
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MX922 is far out of alignment

MX922 is far out of alignment; lines in Excel table wavy. Manual align C D E  and F don't become solid bar -5 to +5; A and B are best at 3 or 4. Cleaning front side of encoded tape made no difference.  What next?Thanks

oldee79 by Apprentice
  • 5468 Views
  • 3 replies
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Find model based on Serial number

Hello: We are remote support for a local organization. We have a serial number but have been unable to find the model number on the outer casing. The serial number begins with KLNS*****. Is it possible to find out the model based on this prefix? Than...

Attempting to Print CD - No Pages Found!

I am attempting to make a Printable Disc on a Mac running OS 10.14 Mojave. I have downloaded and installed the latest drivers for my Pixma TS9020. The printer firmware is also up to date. I have the paper size set to Disc Tray M and the media type se...

dshearin by Apprentice
  • 2034 Views
  • 3 replies
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TS8170 - can't scan in greyscale

When I scan directly from the control panel (to save the scanned document to Dropbox or Google Drive), it doesn't give me the option of scanning in greyscale. The button labelled "Color" is there, and it seems like there should be a "Black" button ab...

kem by Apprentice
  • 1500 Views
  • 0 replies
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PIXMA G2400

Hi everyone .. my printer is canon PIXMA  G2400 , it taking along time to start printing .what i can do to fix that issue ? Thanks 

Gassery by Apprentice
  • 2532 Views
  • 3 replies
  • 0 likes

MX925 printout stops half way through

Hi, I wonder if anyone can help with the following: Symptom: print stops mid print; printer (Canon MX925) spits the paper out and states print finished; print details on PC still shows that the print is mid print. The print info on the PC then hangs ...

ERROR MESSAGE

Good morning from UK. My Canon iP8500 Pixma has just given an error message after a paper jam = The appropriate print head is not installed.I now have 1 green followed by 5 yellow lights flashing on the on/off button. Can you suggest how to correct t...

TREV1 by Apprentice
  • 2723 Views
  • 2 replies
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PIXMA MG3620

I literally just set up my printer and had a little trouble with that, but finally got it figured out! Well, once I tried to print something I noticed that there was some misalignment with the words on the page and a streak running down the top half ...

maheathc by Apprentice
  • 1694 Views
  • 1 replies
  • 0 likes
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