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Horizontal White Lines after newly replace black ink cartridge MX430

velopro1
Apprentice

I just replaced my black ink cartridge in my MX430, and the old one was leaking. Now I have white lines across the page every 6-7 lines of type. Any ideas?  No lines in my color printing, just the black.

--Robert

3 REPLIES 3

Ramona
Authority

Hi Robert,

 

Performing a print head alignment on the printer may fix the printing issue.  To do this, please follow the steps located at the link below:

 

Print Head Alignment

 

If the issue still occurs after the alignment, please try cleaning the encoder film of the printer by following the steps at the link below:

 

Cleaning the Encoder Film

 

Hope this helps!

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Bob87
Apprentice

white verticle lines about every 3/8 of an inch

Bob87
Apprentice

white horizontal lines about every 3/8 of an inch

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