12-03-2014 06:42 PM
I just replaced my black ink cartridge in my MX430, and the old one was leaking. Now I have white lines across the page every 6-7 lines of type. Any ideas? No lines in my color printing, just the black.
--Robert
12-08-2014 07:47 AM
Hi Robert,
Performing a print head alignment on the printer may fix the printing issue. To do this, please follow the steps located at the link below:
If the issue still occurs after the alignment, please try cleaning the encoder film of the printer by following the steps at the link below:
Hope this helps!
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
01-12-2019 04:04 PM
white verticle lines about every 3/8 of an inch
01-12-2019 04:05 PM
white horizontal lines about every 3/8 of an inch
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