12-03-2014 10:23 PM
12-08-2014 07:30 AM
Hi k2littlebit,
Please try removing and reseating the ink cartridge in the printer, then turn the printer off, unplug the power cord from the back and leave it out for at least 10 minutes, then plug it back in and turn it back on. If the ink cartridge still is not recognized, please call or email us at one of the methods on the Contact Us page for further assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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