Desktop Inkjet Printers
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MG5620 Blurry text printing

Having consistent issues with blurry text printing on my MG5620.  Typically it's in one vertical section on the page about one inch wide, also will blur an entire sentence or two making the text look italicised.  I completed ALL maint functions, incl...

ink streaking

i have mg3620 printer. i used original Canon ink cartridges.recently printed on glossy photo paper. i flipped to opposite end and printed on same side but at bottom.  noticed that there were dark brown streaks about 1" apart on back on page and figur...

HELP!!! Stuck Ink Cartridge

I'm going to get straight to the point.  My Canon MX700 series printer has a stuck ink cartridge. The cartridge is black ink and I've been trying to use my hands and a tweezer to get it out, both aren't working. The tab also won't work and get it out...

Scanner not scanning

Hi I have a Pixma MX 350, scanner & printer, which is connected wirelessly to my my Mac. I have recently installed the High Sierra OS version 10.13.1. The Mac no longer recognises the scanner but the printer still works. I have spoken to Apple suppor...

joe1921 by Apprentice
  • 4 replies

Pictures Not Printing

I have a canon MG2920 printer. It is printing text just fine. However, every time that I put a picture on a word document or try and print a graph from excell the picture never prints. Just the words in the graph or on the picture. How do I get my pr...

Cayman by Apprentice
  • 2 replies

scanner not working or talking to PC

I recently had a Windows 10 crash, my system had to be cleaned and lost all programmes.  I can still print to my Canon MP980, however when I try to scan a document its as though the scanner and PC arent talking?

canon MG3200 - printer not responding

Hi, My printer won't print anymore - it gives me this message error: "printer not responding".I've tried to fix it via the troubleshouting, restarting, reinstalling the driver- and all what's written in the manual online- but nothing. It's one month ...

yael by Apprentice
  • 7 replies

Resolved! Canon Pixma MG5622

Hello, I hope someone can help me with my question. I'm in the middle of printing and the PGBK ink is empty is there any way I can print these last few pages with it being empty? I have a dell Inspiron 3646 computer that uses Windows 8.1 as it's OS. ...

MG5751 grinding noise

I recently had a problem with an MG5751 where the paper would not feed through, and was damaged in a small area on the paper's leading edge. On inspection a ridged palstic piece was stuck out into the paper feed. I carefully eased this piece back and...

HolmPC by Apprentice
  • 3 replies

Support Code 1403- for pixma MG5522

For reasons I do not understand, this error popped up, and despite my best attempts to find out how to remove the print head to clean it, I cannot find out how to do it for this PARTICULAR model ANYWHERE.  The links I have seen posted on the forums s...

MG3122 - scanned B&W images are not dark enough

I have a MG3122 printer/scanner. The scanned images of a black and white document show the black print as gray, rather than black. I cannot find a setting to allow me to sharpen contrast or darken the color.Does anyone know how to do this, or is it a...

Genny by Apprentice
  • 1 replies

Cannot connect to wifi

I just got a wireless MG 7120 and cannot get it to connect to my wifi network. It can see all of my neighbor's networks but does not see mine. When I use the Canon IJ Network Tool, I am unable to see my network, and when I manually enter the details,...

ravenpc by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5