Tech Support
How can I talk to a person at Canon? The phone system is not recognizing the phone # I registered with and keeps dumping me out.
Posts
G1010 Cartridge Does it have Ink?
Hello! So I bought a new Canon PIXMA G1010 Printer and came with it are 2 Cartridges. I was wondering if the cartridges has ink in it already preinstalled as I was suppose to use the printer for a different purpose (Edible Printing). I wasn't aware t...
IP8720 missing printer profiles for Fine Art paper and Pro Premium Matte
Hi, There are no options in print settings to select for the Canon Fine Art paper and Pro Premium Matte papers from the IP8720 i just purchased. I'm printing out of Photoshop, Windows 10 with a USB connection (Google mesh router won't except the Cano...
High vs standard quality ink usage
I'm using 100lb cardstock on a Canon Pixma ix6820 and wish to know the difference in ink consumption between standard and high quality printing. These are 10x7" 96ppi images. Also wondering if I need an ICC profile representing this heavy cardstock....
canon pixma megatank g3202 prints grey instead of black
I just purchased this printer set it up and I've tried several times to print out a image on a piece of paper that has a lot of black and it comes out a faded looking grey color and the parts that aren't black also seem faded too I have tried changin...
light streaks in dark magenta on test print from IP7250
Yesterday I ran a test print on my IP7250, which I had forgotten to use for a few weeks, and found that, while the light and medium magenta stripes looked fine, there were light bands in the dark magenta stripe. I did a deep clean, turned the machine...
Canon MG7520 not printing, no error codes
Hello, I am new to the forum so thanks in advance for any help. I have a Pixma MG7520 printer that has served me well for about 4 years, but just a few months ago the print started to get very faint and streaky, then stopped showing up altogether (b...
install to other than c drive?
Is there a way to install the Canon printer software on other than the C drive? I have a 256 GB SSD C drive and running out of space. I am trying to move anything I can to the D drive which is 2 TB. My printer is an older Pixma MG7120 and there is...
UO52 Error Message
Hello, I'm getting the UO52 error message. It says "The type of print head is incorrect. Install the correct print head." My print head is the original print head that came with the printer and as always worked fine previously. What is the soluti...
Selphy CP910 "Ink cassette is empty" and Unable to Phone Support
Hello,I love these little Selphy printers but this week my CP910 seemed to jam up and said it was out of ink. I couldn't remove the ink sheet cartridge. Following some other posts here I took the printer apart and found the rear right drive gear out ...
printing problem
Hello,I have Pixma MG6820 printer and starting 11/22/2020 the printer is printing any color print job in a pale orange color. I have tried all of the maintanance suggestions and nothing has changed. It is as if there is no color mixing. There is no ...
Resolved! TS8350 wont scan in omnipage
I use Omnipage 18 to scan and OCR documents. Until recently I have had no problems but since the last windows 10 update I can not scan using Omnipage(It may not be the cause but it's the only change I can see). If I use the Windows Scan & Fax I can s...
Printer Settings For Coated Paper
I have a Pixma MX 922. Can anyone help me with the correct settings for printing on Xerox Bold Coated Digital Paper? I tried the default settings for glossy photo paper but the ink smears badly. Many Thanks,MamaWolf
Firmware Update
I frequently get a message on my printer touch screen saying a firmware update is available. I have scoured the online manual which addresses the topic "Firmware Update" but doesn't say one word about how to do it. It didn't seem important, however, ...
Resolved! Turning off wireless set up
Canon MG6320Someone hit the WLAN set up on the touch screen. Now the WiFi light on the printer is on all the time & I can't figure out how to turn it off. We don't have WiFi.The closest I could find in the manual said to go to "IJ Network tool" in A...
