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canon MG297

cheryltan
Apprentice

hi, im using canon MG2970 printer, and it seem like it doesnt detect to my window 10 computer.

tried to ON/OFF the power button of the printer and still doesnt work

 

 

the ON/OFF button is ON

the alarm light in ON (no blinking)

 

are you able to help troubleshoot? 

1 REPLY 1

Porcha
Rising Star

Hi,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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