Desktop Inkjet Printers
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MX920 Doesn't recognize one networked computer

MX920 connected wired Ethernet.Sees one computer on the network.Does not see one other computer on the network.I need to scan to that other computer.I CAN scan *from* controls on the computer.I CAN'T scan *to* the computer from the Control Panel on t...

Resolved! Support code 5012 on Canon MG5522

I have a Canon MG5522 and it is completely disabled by an error support code 5012. When I Google, I get that is a "printer error" which isn't helpful. I've tried various reset procedures, but they don't work. I've tried disconnecting the power cord f...

leaning by Apprentice
  • 5 replies

Color tint with new paper

I've been printing b&w with ip8720 and Canon Premium Matte 8.5x11 and having to use -5 to -8 magenta setting in printer color management to avoid magenta tint. Not 100% neutral but OK.Paper from new package shows a magenta tint at those same settings...

brassman by Enthusiast
  • 1 replies

Can't print 6 x 4 photos

Canon Pixma IP7250 tells me to load 6 x 4 paper even when there is sufficient 6 x 4 glossy photo paper in the tray. Ive never had any trouble until now and am using my usual brand of paper.

boballoa by Apprentice
  • 1 replies

MX892 Disposal- Is Memory a Problem?

I am disposing of my MX892 printer.  Is there any concern of printer memory retaining previous documents scanned or printed?  I am tossing the printer due to the common printer head problem.  

Blue2 by Apprentice
  • 0 replies

Resolved! Printing problem (weird colors) Pixma MX350

Hi all,So, I have a PIXMA MX350, and the printer cartidges are about 2-3 years old, and I only print the odd piece of paper once in awhile as required for certain things like school or work.  So the way I fix this is by holding the cartidges lens on ...

the printer needs user intervention

Hi guys,I just buy my canon pixma mx394 printer, and i install it to my labtop which has windows 10, but the problem that doesn't working and keep give message the printer needs user intervention. I need the solution, and i want the printer to work a...

Maha by Apprentice
  • 3 replies

Resolved! MG6820 can't scan from the Operation Panel...

OK, so what am I doing wrong? If I try and scan something using the touch screen on the printer itself, (I am assuming this is the Operation Panel), everything is fine until it gets to the "Processing.....Please wait momentarily" and I see a little i...

Blackink by Contributor
  • 2 replies

Resolved! HELP - Cannot print to a DVD with MG7720 printer

My new MG7720 printer prints everything I have tried except for printing on a DVD with the MYGARDEN software. The printer is connected to a wired (not wireless) LAN. Is it true that it has to be connected to a USB port?  Can it be connected to a USB ...

MarkRK by Apprentice
  • 4 replies


my pc recognises my printer but gives me an error message on microsoft scan that it can not find my scanner ,I dont know what else to do . when I first installed MS scan it did scan a document ...Im confused  HELP PLEASE

DAA by Apprentice
  • 1 replies

Black ink not printing vertical properly

So this just happend ive tried everything from deep cleaning multible times, chaning the paper size, print quality and taking the print head out. it only effects black ink as you can see in the pictures. I think im going to have to buy a new printhea...

20170302_00009_001.jpg 20170302_00009_001.jpg
Fraggy by Apprentice
  • 3 replies
Getting started

New to the community? Here's some information to help you get acquainted:

12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!