Desktop Inkjet Printers
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Resolved! MG5420 "in error", thinks ink is low

Running windows 10 with my 5420 that has been working without an issue.  Replaced 251 black ink cartridge (new Canon cartridge, not a refill) and now it tells me printer is in error and toner is low.  But when I connect with a cable I can print witho...

RuthC by Apprentice
  • 5007 Views
  • 2 replies
  • 0 likes

Scan fail Paintshop pro and TS8051

When I scan in paintshop Pr0 X8  the scan completes (green bar reaches end) and then everthing hangs and after about 30 seconds the windows close program error window appears.Anyone had a similar problem 

emj by Apprentice
  • 1880 Views
  • 0 replies
  • 0 likes

Resolved! CANON QUICK MENU WILL NOT QUIT

I am running OS Sierra 10.12.4 on a brand new mac mini with a brand new Canon ts9020 printer. The quick menu in on my task bar and I can click on quit but it just won't quit BUT it also won't open and if I try to use the quit command from the header,...

sagegale by Apprentice
  • 3563 Views
  • 2 replies
  • 0 likes

MG7120 Cannot Scan using wired network to Mac

I am unable to get my new MG7120 to scan using a wired Mac network and a Mac running Mountain Lion. The printing function works fine but there is no way to register the scanner so it is unrecognized when connected using a wired network. A Windows com...

GGMan by Apprentice
  • 15325 Views
  • 7 replies
  • 0 likes

MG7750 Scanning in windows 10

A friend of mine wants a simple solution for scanning, he wants to start scanning from the windows 10 Scan appWhen starting the Scan app it shows shortly -  Canon MG7700 series Printer WS, but then it says - Connect a scanner.Everything else works pr...

kris_and by Apprentice
  • 2474 Views
  • 1 replies
  • 0 likes

PIXMA MX922 giving generic "error" message

I picked up a new MX922 Saturday, and last night (Tuesday) it shut down. I use refilled cartridges, and I thought that that was the problem, but the unit itself gave me a message that I had a paper jam.  It was indefinite about where the jam was, and...

PFR291 by Apprentice
  • 2183 Views
  • 0 replies
  • 0 likes

Print Multi photo on one page

On letter sized photo paper I want to print the same photo 4 times each 3-1/2 X 5.  When I use the layout for the 4 photos it then doesn't give me the option to choose letter size page. Printer is Pixma MX 922

mlindah by Contributor
  • 2140 Views
  • 1 replies
  • 0 likes

Pixma MX925 "no paper in upper cassette"

Hi, I am experiencing an issue from multiple sources when printing to my Canon Pixma MX925.  When printing natively from an iDevice (tablet or phone), or from a Mac running 10.12 Sierra, the printer will randomly present the above error condition.  W...

Resolved! Canon Pixma MG2120 Compatible with Windows 10?

My daughter gave me her rarely used Pixma MG 2120 printer. I mainly want to use it for scanning photos. Unfortunately this printer has no installation cd's or paperwork. I have Windows 10 and need to find out if this printer is compatible with my Win...

Loreece by Apprentice
  • 12326 Views
  • 3 replies
  • 0 likes

Canon Pixma MG3500 series

I'm operating on Windows 10 operating system my printer use to work fine until Microsoft windows 10 updated itself now i get a message that says "cannot communicate with the printer".Can someone please help me fix this problem?

Canon MG5220

Hey everyone, after replacing our ink cartridges our printer decided to not print when we sent documents to it. like no colors at all. we use a local print shop to refill the cartriges and have never had a problem. This time, we go to print and it ju...

printer skipping lines-help

Hey, My Mg2522 printer recently just started saying it was out of ink and started to skip like every 3rd line when printing. the Ink was just replaced so this can not be the problem, there is no blurred lines and the ink that prints is dark. Please h...

MG7550 firmware update failed

My Pixma MG7550 printer/scanner told me today that there is a new firmware available. I could just install it by going to the settings menu, and choose to update firmware. So I did that, and the printer told me by it's display that the update is in p...

240glt by Apprentice
  • 7493 Views
  • 5 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!