Desktop Inkjet Printers
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MG3620 Printer Setup

I just got my MG3620 printer.  I foillowed the instructions to get it ready for setup. I turned the power on.  But it keeps alternating flashes betwen the power light and the error light.  It'll alternate flashing 22 times and then pause before it st...

Danmire by Apprentice
  • 2 replies

MP520 suddenly stops working

Hi All, My Canon MP520, which I already have for quite a few years, suddenly does not print anything.It does all the noises and movements as if it were printing, but only blank pages come out.The computer nor the printer driver are the problem, becau...

karelk by Apprentice
  • 2 replies

PMX922 Support Code 6000 ??

Hello: My wife & I have been using the Canon PMX 922 for several years with no real problems except for an occasiional paperjam. Recently my wife was using the printer and all of a sudden she got a message on the display showing Support Code 6000 We ...

EQueens by Contributor
  • 6 replies


May I ask how come my newly purchased G3000 can't print black ink at All?

EBL by Apprentice
  • 1 replies

Squiggly lines and blurred text Pixma MG6450

If I print photos - fine Any text document the output is erratic. Lines in tables are herringbone, text is blurred and hard to read. Unless I change the settings to use 'HIGH DEFINITION PAPER.'   Then the output is perfect. I have tried different qua...

grentuu by Apprentice
  • 1 replies

Pixma MG3620 not detected

Hi I just had to replace my Pixma MG3122 printer with a Pixma MG3620 and my computer will not detect it. I have Windows 10 and am using the wireless method. The 3122 worked fine until yesterday so needed to replace it. I have tried all of the steps a...

Susanr by Apprentice
  • 1 replies

mp160 e3 error message

I tried most of the recommended steps to get this paper jam error message to stop.  It just won't.  I have turned the printer off, on, passed a card stock paper through several times, checked the white gears by the ink overloadsection, nothing seems ...

PIXMA MG3522 password without username

I set a password on my printer, but now it's asking me to log in with a username and password, but it never let me set the username. What is the baked-in username that I am supposed to use? I tried Admin, admin, and canon.

Print directly to disc

HiI have a Pixma MG6250 and I'm having difficulties printing directly onto a CD  I have checked the settings, tried leaving the size, as A4, and also tried setting to Disc tray G, left the source as automatic and the software I'm using is Ronyasoft, ...

Printer not responding

I have a mac osx operating system. Everytime I plug in my Canon MG 3520, the only light that comes on is the 4x6 photo paper. When I press the power button, it'll turn on, but when I hold it down to turn off it won't turn off. So pretty much my print...

TS8020 Installation on Windows 10 workstation

At the end of the driver/Software installation the program hangs up on a screen that says "The printer is being registered in your computer.  This process may take some time" Been waiting  30 minutes.... Any insight appreciated (this is second attemp...

mverrill by Apprentice
  • 1 replies

Printer not recognised as default

I am a new member of the Community and I am a senior and not very good with computing.  Today I began to set up a Canon MG6851 with my Grandson's Windows 7 laptop. I set it to function wirelessly.  My Grandson still uses an old version of the program...

Tiff84 by Apprentice
  • 0 replies
Getting started

New to the community? Here's some information to help you get acquainted:


08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x