11-04-2024 05:34 PM
Help! I have a TR8622 printer that up until today would print fine. Today I can not print to it from any computer at all. I can print to it from my Android phone but not a computer. I have uninstalled the printer from my laptop and reinstalled but this did nothing to help the situation. Any suggestions?
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11-12-2024 09:57 AM
Well what is really odd is that it all of a sudden started to work with out issue. Not sure what happened, but it is now printing from the Windows laptops.
11-05-2024 09:44 AM
Thanks for joining the conversation, ricefam1993!
So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and whether the printer talks to your computer via Wi-Fi or a USB cable. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
11-05-2024 09:53 AM
Windows 10 Home, Windows 10 Pro, Windows 11 Pro are currently the 3 laptops that I am having issues printing from.
11-12-2024 09:57 AM
Well what is really odd is that it all of a sudden started to work with out issue. Not sure what happened, but it is now printing from the Windows laptops.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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