Canon Community

Firmware and software updates for G7000

I looked through the manual trying to figure out how to check for updates for the IJ Utility and my G7000 printer. After a lot of searching all I found was how to check or get firmware updates IF my G7000 is connected to the internet via a LAN or Wi-...

Printer head alignment for PIXMA MG2522

G7020 printer issue - "The latest firmware is on the server. Install the firmware update" message

I have a Canon Pixma G7020 printer. I see the constant message "The latest firmware is on the server. Install the firmware update" on the printer's screen. If I am pressing OK, the message is dissaperaing, but in an hour or two I can see it again. A ...

PIXMA MX860 and Windows 11

Successfully installed the Windows 8.1 (x64) driver for the MX860 in Windows 11.Works perfectly directly connected and via Ethernet LAN.I'd wager the same approach will work for Win 10/11 and other Canon support retired PIXMA MX series printers.The M...

PIXMA MX492 stuck in Setup after Wi-Fi disconnection

Hi, I've been going around and around in circles with my printer all morning. It had disconnected from my wifi - so I reconnect, it says Connected and then it goes right to Setup Fax mode. I don't want to set up the fax, I have no interest in the fax...

PIXMA G7020 Printer set up issue, unable to scan

Bought a new G7020 printer and really like it for straight printing but can't get any of the other functions working. I am running windows 11 with all the updates, I downloaded all 6 or 7 software updates for all the functions for the printer.I conne...

PIXMA MX922 won't recognize cartridge

I had to install the printer on a new device. It printed the test document just fine. But now it has a 1403 error and won't recognize one of the printer cartridges. it is a Canon MX922 printer. I tried removing and replacing the cartridge. Even went ...

PIXMA TR4722 Doublestrike and jamming

Hello.  We purchased a Pixma 4722 last September.  It worked okay for a while, but about Christmastime it started doublestriking and misaligning horizontally, plus the next sheet of paper would be started and would jam..  I tried to get help but with...

TR4650 Printer stuck on Copy mode

My TR4650 is stuck on copy mode. I unplugged it pressed on button and plugged it again - didn't work. Wifi is working. 

PIXMA 9521C printing with a tint

When printing with the PIXMA 9521c there is a darker and very light tint that I can't get rid of.  I've tried eveything and nothing works.

I beleive I was just scammed from your website as I was trying to install my cannon printer.

I was trying to install my cannon computer.  Setup instructions told me to go to scam site link removed I did and went to install the software, i was unable to do so and I got a popup message telling me not to try again but to call scam info removed ...

Canon TR 8520 cannot send faxes..But can receive faxes

My TR 8520 can receive faxes but when I attempt to send faxes the receiving fax machine never answers. The receiving fax number rings but it does not answer. I have tried several different fax numbers and they did not answer. I downloaded the latest ...

PIXMA TS6420a not working with iPad, need drivers, font too big, defaults to 4" x 6"

Hi, using printer from iPad, does seem to recognize OS, ipad runs on iOS. Unable to download drivers etc.  also it is printing very large font, how do I put back to normal size. Also keeps defaulting to 4x6 paper, how do I set and stay on letter size...