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MX870 and Windows 11. Will print, but not scan.

DeidreDLH
Apprentice

Has anyone had any luck getting the mx870 to scan in Windows 11?  Printing works just fine.  TYIA. 

3 REPLIES 3

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

jrhoffman75
Legend
Legend

I can’t specifically help with your printer, but if you can’t get help look into VueScan by Hamrick Software. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

lanboals
Apprentice

Hi. This happened to me also.  I found a Microsoft free app, Windows Scan, and downloaded it.  Now I use it to scan documents on my MX870.

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