PIXMA MX490. Have been using hard-wired on a Lenovo laptop with Windows 10. Had no problem downloading drivers for use with this laptop.Just purchased new Lenovo laptop with Windows 11 and have been unsuccessful in downloading printer drivers to work...
It's got an Intel processor. Whatever firmware the computer guy downloaded got the printer and the laptop talking to each other and it's working fine. I chose to go back to Windows 10 which is also working well for me.
I'm not sure of the details, as I had a computer guy do it. My laptop is a Lenovo, and I know the firmware download came from their website. Sometimes a keyword search will walk you through it, but often the instructions I find this way don't match w...
Thank you, ArthurJ. I finally took it to my local computer expert, who found what the Lenovo tech support guy didn't. There was a Lenovo firmware update for the new laptop. Once he updated the firmware, he had no trouble connecting to the printer.