Desktop Inkjet Printers
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TS6320 prints but no longer scans

My TS6320 used to print and scan as expected, though I always had to switch to the 2.4gHz band to scan. A few months ago, it quit scanning completely. According to Canon, there is no driver for Mojave 10.14. I'm using a Linksys AX4200 router and a Ne...

dgerety by Contributor
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PIXMA MG7720 printing blank pages

 Hello everyone,I've got here with a different problem, but somehow the same. My MG7720 printer got the printhead squares double walls but printing all the colours somehow ok. Doing an automatic and manual cleaning made the colours better but the lin...

Capture.JPG IMG_20210626_162821.jpg
Habu by Contributor
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  • 1 replies
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How can I perform auto head alignment?

I am trying to set up my MX922 printer for the first time, and I cannot get the auto head alignment to work after MANY attempts.  Does the MP-101 paper go in with the print face up or face down?  (I tried both ways.)  Does the print go facing in? The...

Scan an image from the platen TR4520, G6020

Trying to scan an image into a .jpeg or .png file. I hear the printer making sounds and it shows... SCANNING SCAN SETTINGS  It makes several passes as if it is scanning (10 seconds+/-), then it gives this error message ERROR The 2,157,50 talks about ...

scan image from platen...scanning.jpg scan image from platen IJ settings.jpg scan image from scanner bed cannot communicate 2.157,50.jpg

Pixma MP990 Won't Scan

I haven't changed a thing on my MacBook Air and tried to scan today and I get the following pop up: You do not have permission to open the application "CanonIJScanner1". Contact your computer or network administrator for assistance This is my persona...

lbrigman by Apprentice
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  • 1 replies
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Code: 5, 157, 69

My MG 3620 stopped working to scan though the IJ Scan Utility. I made sure everything was up-to-date, I made sure drivers were up-to-date, I uninstalled and reinstalled, I disabled and reenabled, and I am even using a wired connection (USB). I downlo...

windows 10 stopped detecting my printer

Windows 10 stopped detecting my TS8120 inkjet. It was fine Monday; the problem started yesterday. The printer is listed in hardware as the default printer. I restarted my laptop and shut of the printer off and on. No deal. It's on WiFi.

Vivian07 by Apprentice
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  • 2 replies
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Cannot connect G7020 scanner to IMAC

Cannot connect G7020 scanner to IMACMonterey operating systemPrinter is connected via wifi (printer works great)When I select IJ scan utility items I get the following Cannot communicate with scanner. Possible reasons:- Scanner is turned off.- (If us...

risi6701 by Apprentice
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Pixma TS3320 error messages

Any attempt to use the "Canon IJ Printer Assistant Tool" for my TS3320 fails. For example, the attached clip shows an attempt to use that tool to suppress "mismatched paper settings detection" and the resulting error message #0xc000012f.Is there a wo...

CanonPrinterAssistantError.jpg
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