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PIXMA MG6220 can't print from MacBook on Big Sur 11.5.2

koreenwar
Apprentice

Help - I cannot print anymore from my iPhone11 nor my new MacBook on BigSur 11.5.2. It seems that it is not longer compatible with a new driver or anything?!?! 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi koreenwar,

The PIXMA MG6220 is not compatible with macOS v11 (Big Sur).  The last Mac operating system that was supported was macOS v10.13 (High Sierra).  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.


 

 

 

 

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