Desktop Inkjet Printers
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Resolved! Service code 1413 on Canon MX922

I recently replaced the large black ink tank (PGBK) on my printer with a canon replacement tank. When I rebooted I got the error message the printer couldn’t recognize the tank. I then replaced the tank with the tank that I had just removed and got t...

WKR1 by Apprentice
  • 1503 Views
  • 1 replies
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G7020 Pixma ADF works intermittently

The automatic document feeder works intermittently. I’ve cleaned the feed rollers with a dry cloth but I’m not sure if it’s a feed problem or a sensor problem? It will feed partway then stop and then I’m alerted that there’s a problem. And sometimes ...

MX340 will not copy

I have an MX340 that will print and scan but will not copy.  I've tried from the ADF and by placing the original on the glass. The machine seems to be functioning properly but only renders a blank page.  I've successfully performed the nozzel check a...

TR8520 Wrong Paper Size Error

I keep getting a wrong paper size error - 2113 when I try to Copy.The paper size is Letter and it is loaded in the cassette for Letter size.However, it will not print and says replace with correct paper size.I changed the cassette to the A4 setting a...

rhf by Apprentice
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  • 1 replies
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MG2520 cannot communicate with scanner

Hi Team,I kept on getting the following error msg while trying to print/scan on mg2520 on a macbook pro with Big Sur 11.2Cannot communicate with scanner for these reasons:- Scanner is turned off.- (If using Wired LAN connection) It is disconnected fr...

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Canon TS3522

I have replaced the ink cartriges  and i still get the low ink/out of ink warning. the black ink show low and the color in says it is out. what do i do to reset those two warning lights?

RJW702 by Apprentice
  • 820 Views
  • 1 replies
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Resolved! MX922 Internal Error code: 4,202,14

When scanning from my MX922 I receive an error.  I can find nothing addressing this since 2016 and the advice was to call customer support at the time. Please help & if I need to call in, let me know. 

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sbarker by Apprentice
  • 1259 Views
  • 3 replies
  • 0 likes

PIXMA G5020 Pulling from Wrong Tray

I, too, am having this same issue; I am in Mac OS operating system, connected to the printer via Wifi. I load the vinyl paper in the rear feed, close the feed slot, and select "Letter" and "Matte."  When I click print in Design Space, it only wants t...

SherryB by Apprentice
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  • 2 replies
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My PIXMA MG3520 will not print.

My PIXMA MG3520 will not print when I hit "print"  I get an error message "another computer is using this printer"Then, sometimes, when I turn the computer off and then back on, it will print the last document that I wanted printed. 

Pixma G1520 not connecting

Just purchased a Canon pixma G1520 printer, it only connects with a USB cable but I can not get it to communicate with my desktop computer.I have also searched for G1520 specific installation files to download but, each time, I am guided to G1020 dow...

Graemem by Apprentice
  • 662 Views
  • 1 replies
  • 0 likes
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