Cannot get the lJ Printer Assistant Tool

[pjamies]

I have a Canon Pimax MG5721 and I am hooked up via USB via Win10. I have downloaded and installed all of the latest drivers. I cannot get the lJ Printer Assistant Tool to load. I can print and scan to the printer but the app says that it cannot find it. Please help thx

[jrhoffman75]

Perhaps your printer isn't supported by the tool. What is the exact error message you are getting?