Canon Community

PIXMA MG5320 Scanner fails to open on new Mac computer

I have a PIXMA MG5320 printer.  It prints just fine with my new Mac computer.  When I try to scan a document I get a message that says:  "failed to open a connection to the device -21345".  Any idea what I need to do to get it to work?

paper jam

Alarm lamp is flashing because the paper is stuck in the in box

Tr8620a, unable to install driver, tells me I must be administrator, and I am.

I am unable to install this driver, its telling me that I must be the administrator, but I am using an admin account to installFile Namewin-tr8600-1_1-n_mcd.exeFile Version1.1File Size20.39 MBPost Date04/12/2022Windows 11 22h2 OS Build 22621.1702I fo...

Why remove label option?

So, before last year we could just select "label" in proprieties and it would print well on my labels. So I know the printer can handle it. But now, the only options are disk (?!? no one needs that), photo, envelope, plain paper and automatically det...

PIXMA G2260 Photos Print with Green Tint

PRINTER- WHEN I PRINT PHOTO IT HAS A GREEN TINT TO THE PHOTO WHAT CAN I DO TO FIZ THE PROBLEM

TS6020 with error 1303 won't feed paper

My Pixma TS6020 pops up error code 1303, there is no paper jam. Every time the printer is turned on it starts to cycle and pulls one sheet of paper. The paper feed stop just short of the last set of rollers and error 1303 is displayed. The paper does...

PIXMA TS3522 E05 Message

I put new ink cartridges in the printer, now the black and color ink lights blink and the light above, also. The screen blinks E, then 0, then 5. I'm pretty sure the cartridges are in right, I took the tapes off that said to take off, I even put the ...

MX492 Driver & software package won't install

Cannot get it install on windows 11 because the window don't expand to where you can click next.Hitting enter on keyboard don't work. Also why haven't Canon address this issue it's also on windows 10 where you see half the next button on the exe inst...

Pixma TR4500 Low ink alert in error new cartridges

I can't scan mp495

Hello,I have installed the drivers for my canon pixma mp495 printer in winsows 11.I can print, but I can't scan.Is there a solution for this problem?Thank you

G3411 is showing paper jam with no paper jam

 Hi everyoneI am struggling with my Canon G3411 printer. I am getting a paper jam error but there is no paper jam. I have tried moving the gears that feed the paper as well. They are moving but nothing is helping.I unplugged the printer and started i...

PIXMA MX922 Delete memory

i am getting a new printer.  How do i remove any stored memory In a MX922  

the collate box is grayed out in printer printing preferences / page setup on mx 432

I can't uncheck collate box it is grayed . If i try to print more tha two pages it pauses and tells me to turn over paper. 

cannot get brand new pixma 8620a to recognize letter paper in cassette tray

I have just set up my new Pixma 8620a and followed all the instructions, including loading letter paper into the cassette tray.  The alignment test worked fine, and when the first thing I printed started, it printed a page from the cassette, then as ...