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mf 8380cdw scan & tool box 4.9

mf 8380cdw scan & tool box 4.9 will not work with windows 8.1; I have done all I know with drivers, uninstalled and reinstalled, updated etc. With the Tool Box software I have tried troubleshooting and compatibility tests and fixes. It will work for ...

Canon D480 - "Check Document"

I keep receiving the message "Check Document" after a paper jam was removed from the document feeder. I've opened the document feeder and cannot find anything out of place. Are there any areas of the document feeder that I should be looking more clos...

Cant scan from mg5560

Hi I have jsut bought a canon mg5560 I am using a mac air and can print from it but cant scan. Wifi is working fine. How do I overcome this?

annec by • Apprentice
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Oce CS 231

Hi all,  I have an Oce CS 231 that had secure print setup by someone else however it is no longer working and I'm not sure what else I need to do or if I'm missing anything. I've read through the various manuals for this device and they don't help. H...

kjong by • Apprentice
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How do I connect the MX880 USB to my router USB?

Need assistance in how to connect mu MX880 to my router USB for network printing.  I am using Windows 8.1 and a netgear 6200 router.  The USB cable is pluged into the routers USB port.  I cannot get the the compture to see the printer.  Thank you

davevia by • Apprentice
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FIX error code b200

Hey all. Im so happy, my printer is working again! (Mp640) Fix error B200 :Start printer with cover open (as when replacing ink) Shut it when carriage is moving far left.Now it should start without showing error! Dont print yet!Find settings, try aut...

LaifCarr by • Apprentice
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I have a Canon Pixma MG5320 error messages

I have a Pixma MG5320 and keep getting error messages saying that an error occured and my documents won't print.  However about 2 or 3 minutes later the document printes, but it stays in the print que and repeat the error message and will print again...

CarolDNC by • Apprentice
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CANON MP 250 Networking problem

Hello, I am having a problem with printing wirelessly to my network printer. 1. The printer works fine when connected directly to the computer.2. When I try to print, I get a 306 comm error and it says, "Printing, awaiting Authentication". Does anyon...

RickyB by • Apprentice
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Cannot get the rear try to be used-MX870

Have had to reinstall my MX870 printer and now have a problem of having it print out thru the rear tray.  I have tried everything I can come up with, all with no luck.  It has been a few years since I last used this, but surely it still works....I ho...

Why Install the XPS Printer Driver?

I am updating the driver for my PIXMA MP990 running on Windows 8.1 Pro x64, and I noticed that I have a choice of two drivers: There is the 'regular' driver that support 8 bits per character (bpc) and an XPS driver that supports 16 bpc. How do I deci...

Bulldog by • Contributor
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

03/18/2025: New firmware updates are available.

EOS R1 - Version 1.0.2

EOS R5 Mark II - Version 1.0.3


02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/27/2025: New firmware updates are available.

EOS R5C - Version 1.1.0.1

EOS C80 - Version 1.0.2.1


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II

12/18/2024: New firmware updates are available.

EOS C70 - Version 1.1.0.1

EOS C300 Mark III - Version 1..0.9.1

EOS C400 - Version 1.0.2.1

XF605 - Version 1.0.5.0


12/13/2024: EOS Webcam Utility Pro V2.3b is now available to support Windows on ARM PC users.
11/14/2024: Windows V 2.3a installer for EOS Webcam Utility Pro is available for download
11/12/2024: EOS Webcam Utility Pro - Version 2.3 is available
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