Canon Community

Scan Error Message

HI All I have a MX454 which won't let me scan all of a sudden. It goes through the motions, but when it gets to the point of producting the scan for editing, I get an error message "An internal error has occured. Exiting this software". I have tried ...

On the Canon MG3520 connected via Ethernet to USB on my PC with Windows 7, How do i find the IP ADD

ON THE CANON mg3520 CONNECTED to my PC via cable to Computer with Windows 7, How do i find the IP ADDRESS for the MG3520?

Pixma MG7120

Hi, I am supposed to pick up one of these today at BB and am getting a little worried about the cost of printing and also ease of installation.  This will be for home use.  Mostly printing out recipes and photos of grandchildren.  Will want to print ...

Using a Canon MX860 to print labels some of the labels peeled off in side printer

While trying to remove adhesive labels from inside printer using the roller cleaning function I get error 5100.  This occured during head cleaning too. Do I need to disassemble machine to remove lables?  Do you have instructions? Thanks

mx922 prints photo dark and hazy

my new mx922 prints photos dark with a gray haze over the picture

Re: I recently purchased a Canon PIXMA MG2520 all in one printer.

 doan got da cd foe de pixma mg2520.  whadda i do.  cat scratch.

Pixma mg7120 address reset for scanning

I recently moved from Norway to the US.  In Norway I had a european model of the Pixma mg7120 printer with my laptop setup with the various Canon programs to allow for printing and scanning (all worked fine).  Since arriving in the US I have purchase...

Scanning Problem MX410

I'm trying to scan via ADF to a PDF file on a window 8 PC.  Go through the promps on the printer scan to PC , select PC local USB, document type auto scan,  Then display show PC scan standby.  It will not continue from this setting.  If I press start...

pixma 330 fax output error check paper size

I received a fax on my Pixma 330. The document came through fine, but now I have "fax output error, check paper size and press OK". The paper size is correct, and when I press OK, it prints out the original document again, then gives me the same erro...

how to feed paper from upper cassette ?

how to feed paper from upper cassette on pixma 922

Just recently my Pixma MG 5422 Multifunction has started printing really slowly.

My Pixma 5422 has suddenly started to print documents really slowly - like 10-15 second per pass.  I have run the MyPrinter diagnostics and a full set of diagnostics on the computer.  Everything checks out as OK.  Even the Windows Print Test Page too...

PiximaMX700 (Windows 8.1 64bit ) message cannot connect to scanner. Connected by LAN to router.

PiximaMX700 (Windows 8.1 64bit ) message cannot connect to scanner. Connected by LAN to router. All connections seem fine.Had been OK until recently. Any help appreciated.

I cannot print When I press print , It comes up that the printer is offline. printer is Canon MG5300

MG3522 won't print Landscape even though the option is selected. Help?

MG3522 won't print Landscape even though the option is selected. I've attempted to change the selection to Portrait and back, in addition to printing various types of documents with no resolution. Help, please?! 

What wireless port needs to be allowed through in the firewall to allow printing in Win 7?

I have a Selphy CP910 and the only way that i can get it to print wirelessly in Win 7 is to disable my Windows firewall and Windows Defender. What specific ports do I have to allow through on the firewall to all wireless printing without totally disa...