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imageCLASS MF743Cdw thinks drawers are open

sherria
Apprentice

Close all drawers - the drawer is closed

5 REPLIES 5

shadowsports
Legend
Legend

Greetings,

I'm not sure If I understand your issue or question.  Can you please rephrase your question? 

If the printer indicates the drawer is still open, it may not be aligned or properly inserted.  

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

sherria
Apprentice

The drawer is closed, but the machine says to close all drawers, all drawers are closed

sherria
Apprentice

It then says to load paper, paper is loaded 

shadowsports
Legend
Legend

Greetings.

I understand now.  If you have checked and verified the alignment and feel the drawer is properly inserted, contains paper, etc , I would suggest contacting Canon Support. 

Start by registering the printer in your MyCanon Account.  Then call 1-800-652-2666.  The printer has a 3 yr warranty.  

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

sherria
Apprentice

Thank you! 

 

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