11-03-2023 11:20 AM - last edited on 11-03-2023 11:22 AM by Danny
How do I start a warranty claim? My new Pixma MG3620 printer is showing a jam and there is no jam. I have tried everything.
12-12-2023 10:27 AM - last edited on 12-12-2023 10:35 AM by Stephen
Hi,
For warranty support, please contact our Canon support team. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
EOS R5C - Version 1.1.0.1
EOS C80 - Version 1.0.2.1
12/18/2024: New firmware updates are available.
EOS C70 - Version 1.1.0.1
EOS C300 Mark III - Version 1..0.9.1
EOS C400 - Version 1.0.2.1
EOS C500 Mark II - Version 1.1.3.1
XF605 - Version 1.0.5.0
12/05/2024: New firmware updates are available.
EOS R1 - Version 1.0.1
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R5 - Version 2.1.0
EOS R6 - Version 1.9.0
EOS R3 - Version 1.8.0
EOS R7 - Version 1.6.0
EOS R10 - Version 1.6.0
EOS R6 Mark II - Version 1.5.0
EOS R8 - Version 1.4.0
EOS R50 - Version 1.3.0
EOS R100 - Version 1.1.0
Powershot V10 - Version 1.3.0
