10-26-2019 03:06 PM
I have a Pixma TS9020 all in one. I updated my Mac to 10.15. Now the scanner doesnt work. I get this error message- The operation couldn’t be completed. (jp.co.canon.ij.scanutility2.icadriver error -9958.)
I can't seem to find any info on this. Can someone please help? I can still print etc...
10-26-2019 11:06 PM - edited 10-26-2019 11:07 PM
I have a MX922 all in one printer and updated to iOS 10.15 CATALINA and now my scanner doesnt work. Apple updated to 64 bit and it says I need to talk to the APP developer to get it updated. Well Cannon is the developer and I cant find any driver or firmware to update. Can anyone help of give info?
10-27-2019 06:03 AM
I did post on Canon's Facebook page. They said that as the drivers get updated they will roll them out.
10-29-2019 08:37 AM
10-29-2019 08:39 AM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. Canon USA does not sell or support the PIXMA TS5051.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
11-04-2019 02:33 PM
11-04-2019 01:58 PM - last edited on 12-27-2019 11:43 AM by Danny
IJ Scan Utility Ver.2.3.6 was updated on 11/01/19 and you can download the updated IJ Scan Utility by clicking HERE. [link corrected]
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
11-04-2019 02:29 PM - edited 11-04-2019 02:30 PM
Awesome...thanks. Oops, the link doesn't work.
11-05-2019 05:31 PM
Link is invalid!
12-27-2019 11:19 AM
Please repost a working link for the updated IJ Scan Utility, Arthur J.
(That link doesn't work.)
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 188.8.131.52
PowerShot SX420 IS - Version 184.108.40.206
PowerShot 620 HS - Version 220.127.116.11
PowerShot SX720 HS - Version 18.104.22.168
PowerShot G1X Mark III - Version 22.214.171.124
PowerShot G7X Mark II - Version 126.96.36.199
PowerShot G9X Mark II - Version 188.8.131.52
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.