10-26-2019 03:06 PM
I have a Pixma TS9020 all in one. I updated my Mac to 10.15. Now the scanner doesnt work. I get this error message- The operation couldn’t be completed. (jp.co.canon.ij.scanutility2.icadriver error -9958.)
I can't seem to find any info on this. Can someone please help? I can still print etc...
10-26-2019 11:06 PM - edited 10-26-2019 11:07 PM
I have a MX922 all in one printer and updated to iOS 10.15 CATALINA and now my scanner doesnt work. Apple updated to 64 bit and it says I need to talk to the APP developer to get it updated. Well Cannon is the developer and I cant find any driver or firmware to update. Can anyone help of give info?
10-27-2019 06:03 AM
I did post on Canon's Facebook page. They said that as the drivers get updated they will roll them out.
10-29-2019 08:37 AM
10-29-2019 08:39 AM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. Canon USA does not sell or support the PIXMA TS5051.
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11-04-2019 02:33 PM
11-04-2019 01:58 PM - last edited on 12-27-2019 11:43 AM by Danny
IJ Scan Utility Ver.2.3.6 was updated on 11/01/19 and you can download the updated IJ Scan Utility by clicking HERE. [link corrected]
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
11-04-2019 02:29 PM - edited 11-04-2019 02:30 PM
Awesome...thanks. Oops, the link doesn't work.
11-05-2019 05:31 PM
Link is invalid!
12-27-2019 11:19 AM
Please repost a working link for the updated IJ Scan Utility, Arthur J.
(That link doesn't work.)
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