08-07-2020 03:23 PM
I was notified that I got a reply about this, but was unable to view the reply, so I deleted my original post, and am reposting.
I tried 4 times to get my new printer to install. It kept going from "printer detected" to "printer not detected, check connection". I tried every suggestion in the guide, as well as trying multiple USB ports and 2 different USB cables.
This is driving me nuts! Help!
11-06-2022 07:19 PM
I'm going to try to return the printer to Walmart, even though I bought it online. Can I then just return it to any Walmart store?
11-06-2022 07:20 PM
Only if you bought it online at walmart.com.
01-21-2023 09:28 PM
This solved the same problem I was having. windows 10
01-31-2023 02:54 PM
This worked great . Thanks
03-02-2023 07:38 PM
NO. This is not the problem. The DRIVERS REFUSE TO INSTALL. My computer, also Windows 10, can see the printer. But the DRIVERS WON'T INSTALL. This is not a problem with the users or the computer. Your driver software is screwed up.
03-02-2023 07:39 PM
I'm about two seconds from doing the same. It's obvious the problem is with the driver software, but of course, as usual, the company wants to **bleep** around pretending it's user error.
03-02-2023 07:40 PM
I'm with you. I'll get a new printer but you can bet it won't be a Canon. There are a lot of fish in that sea.
03-02-2023 07:42 PM
What does Tom Worley's HP usb answer have to do with the Canon printer problem?
04-06-2023 05:19 PM
Maybe this reply is late, but I had the same issue with this printer, I even tried it on two different computers and it didn't work because the drivers were not able to install, both computers couldn't detect the printer during installation, all I had to do is download this file from the drivers section of the printer in my case it was an (MG2522 My Printer Ver.3.3.0) this is its description: "(Optional)This application facilitates basic maintenance and trouble-shooting for your product", during that it asked me to do a test print that was successful, I didn't even had to reinstall the drivers after the 1st unsuccessful try, later on I was able to print all my documents. I hope this will help anyone stumble on this post
01-22-2024 03:07 PM
Is this info for someone using the disc to install? Coz I am not I don't have a disc player.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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