Canon Community

TLD110166 · ‎08-07-2020

I was notified that I got a reply about this, but was unable to view the reply, so I deleted my original post, and am reposting.

I tried 4 times to get my new printer to install. It kept going from "printer detected" to "printer not detected, check connection". I tried every suggestion in the guide, as well as trying multiple USB ports and 2 different USB cables.

This is driving me nuts! Help!

kryseli · ‎11-06-2022

Only if you bought it online at walmart.com.

spyderprice · ‎01-31-2023

This worked great . Thanks

gmarielu_ · ‎05-13-2021

I cant seem to get mines install, im not sure what driver im supposed to install ? please help! Ive searched everywhere and cant seem to find how to install it to my laptop . Edit: My scanner works, but not my printer. Im not sure if it is my laptop, it is Windows 10 Home in S mode.

ritadakin · ‎05-13-2021

This prior post is what worked for me. Give it a try, and be sure to wipe out any traces of the prior installation. You should have an installation disk that came with the printer - that's where you'll find the program for installing. If not, go to the Canon website and install from there.

Re: Pixma MG2522 Won't Install[ Edited ]

‎03-10-2021 01:40 PM - edited ‎03-10-2021 01:42 PM

I know this is extremely late, but I have an answer for how to fix this for anyone who is looking for an answer in 2021. Like me, you probably plugged the printer in to the computer and turned it on before trying to install the drivers, I know I did! And... that was the problem. So here's how to fix it:

1. Disconnect the printer from your computer and turn it off.

2. Uninstall everything. Go to Printers in settings and Remove the printer. Uninstall every driver you've tried to install, any of the secondary programs, etc. Get rid of all of it.

3. Restart your computer just to make sure everything is gone.

Now we do it "right".

1. DO NOT CONNECT THE PRINTER TO THE COMPUTER.

2. Click on the install package and install the drivers and secondary programs you want.

3. ONCE the install program asks you to connect and turn it on, NOW you can connect it.

4. The install program will now work properly and you will swiftly be done with the setup process.

Good luck.

rlp4860 · ‎07-08-2021

I'M PUTTING THIS IN CAPS BECAUSE I WAS ALSO READY TO THROW MY CANON PIXMA MG2522 IN THE GARBAGE UNTIL FINALLY FINDING A RIDICULOUSLY EASY 2 MINUTE FIX.

1. Download Canon IJ Scan Utility [Link to third-party site offering Canon software replaced with link to Canon USA site offering the same software from the official source.]
2. Open app and click "Diagnose and Repair"

3. Click "My printer"

4. App repairs printer driver in seconds

5. Click "Print test page"

6. Voila!

I spent hours trying everything, gave up, and tried just one last time. Just installed printer successfully on laptop and my PC. Hope this helps someone!

PalmettoPremier · ‎09-02-2021

im having this same issue and dont know how to fix it

kryseli · ‎09-02-2021

So a lot of people have had luck with the solution I posted in this thread earlier this year, give it a try and see if it works for you:

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Pixma-MG2522-Won-t-Install/m-p/3368...

If that doesn't work, just a few posts above your post is a different solution to try:

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Pixma-MG2522-Won-t-Install/m-p/3469...

Jotero121201 · ‎04-02-2022

Im not sure if you ever found a fix for this issue. I end up installing the drivers for windows 8 and the printer works just fine, I also have windows 10.

kryseli · ‎04-02-2022

There are several solutions people have found, including completely uninstalling all the printer's drivers and starting from scratch:

Re: Pixma MG2522 Won't Install - Page 4 - Canon Community

eakuhegkeh · ‎11-06-2022

This is hell on earth.