06-23-2022 01:12 PM - last edited on 12-03-2022 02:44 PM by Danny
Error message continues to pop up stating “turn off printer and turn back on. Look for foreign objects in printer”. I have taken the entire printer apart there is nothing in the printer. Everything appears to run fine when starting up but as soon as I hit print, the error pops up. Any suggestions?
06-23-2022 01:21 PM
So that the Community can help you better, we will need to know more information.
What exact model printer are you using (usually on the top or front of the unit)?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will help the Community better understand your issue.
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06-24-2022 01:51 AM
It’s a TS6320. I use it for edible printing. I had some icing paper break inside the printer so I took it apart to clean it. I took apart the ink pad and surrounding parts and put them back in. Took out the back to clean it. Once I put everything back together I turned on the printer. The cartridge moved freely and normal. Everything seemed to be working correctly until I hit print.
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