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PIXMA TR7020 keeps failing

sethr
Apprentice

Printing is misaligned and cannot be corrected. When doing any maintenance (like trying to clean or realign) or printing more than 10 pages, the printer stops and says to power down and make sure there are nor foreign objects inside the printer. Nothing is inside the printer. It sends out duplicate pages, blurry text, color text instead of black and is just a mess. It is hardly more than a few years old and I am thinking of junking it. Not sure what can be done, if anything. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Sounds like a hardware issue and the printer would need to be replaced. 

Since the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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