07-02-2024 05:08 PM
When trying to duplex print with my TR4722, the paper hangs up when the paper starts to flip. After printing the front of the page and the printer starts retrieving the page to flip it, that's when the hangup happens. The paper is then ejected and I get a Clear Paper Jam message. This happens every time I try to print on both sides. Haven't found any pieces of paper or foreign objects in the printer.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.