Duplex Printing Paper Jam on TR4722 Printer

[jerrydon]

When trying to duplex print with my TR4722, the paper hangs up when the paper starts to flip. After printing the front of the page and the printer starts retrieving the page to flip it, that's when the hangup happens. The paper is then ejected and I get a Clear Paper Jam message. This happens every time I try to print on both sides. Haven't found any pieces of paper or foreign objects in the printer.

[Patrick]

Hi jerrydon,

Please check the back of your printer using the steps provided on this page:

TR4700 series > What to Do When Paper Is Jammed > Removing Jammed Paper from Rear Side

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

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