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PIXMA TS6220 problems printing since switching to Windows 11


I'm having an issue since going to Windows 11.  I've loaded TS6200 series MP Drivers Ver.1.02 (Windows) and Windows Printers and Multifunction Printers security patch Ver.1.0.2.  When I perform any print, there is a multi-minute delay.  When the print comes, there is a 2nd print with the same delay.  The only message I can find is "Collecting Printer Status".  I'm printing Wi-Fi. I've also attempted "Wireless Direct" with the same result.  I've deleted all Canon S/W and reloaded just the basic driver, and no success.  My other printing devices function properly, it's just an issue with the Canon printer.  Does anyone have a solution here?


Product Expert
Product Expert


Based on the steps you have taken already,  I recommend reaching out to Canon support. The real time feedback of a live technical support call/chat would be very beneficial in this case.

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

I believe I got to the bottom of this.  With my new MSI motherboard, Norton 360 was included.  There was something in this program that caused the issue.  I removed Norton and the print driver is functioning properly.

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