PIXMA iX6850: Cloudy printing with Matt card

[Shaunies_doodle]

Hiya 

I have recently bought a Pixma ix8650 and I’m loving the printing on gloss paper bug I have bought and am using smart and semi gloss cardstock and all the prints are coming out slightly cloudy whatever I do noting will fix the problem, I know it’s not going to be super crisp and even but surely it shouldn’t be like this, I have aligned the print heads any suggestions. 

I am also having problems with the margins i have changed to A5 card and the margins have shifted to the right and again anything I do won’t fix it so any help will be great

thanks  

[Ron]

Hello Shaunies_doodle.  Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The Pixma ix8650 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.