Canon Pixma IP2840 driver installation issue

[YasminDunkley]

Hi there, I have downloaded the driver for my IP2840 from here: https://ij.manual.canon/ij/webmanual/WebPortal/PTL/ptl-setup.html?lng=en&type=setup&mdl=ip2840&area=... 

Everything seems to work, the printer is detected, but I get stuck at this part of the installation. It says that I must wait until the installation is complete, but at this point nothing is being installed, and eventually the connection appears to time out, and the installer says that the printer cannot be detected. Help.

Thank you,

Yasmin.

[Britteny]

Hi YasminDunkley 

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!