I must say that i am very disappointed in my purchase of this product. I have owned two Pixma mx922 printers and they worked flawlessly for years when the first one quit I immediately bought another one that also worked flawlessly. When the second one finally gave up the ghost. i thought I would continue this successful relationship with cannon.
How wrong I was. I have owned the tr8620a for about 5 weeks and have only been successful in printing about 6-7 pages. This product then goes into error mode. I am not a newbee, I have installed many printers. I have installed this printer as per canons instructions it worked for a couple of pages then stopped. and No it is not my wifi it works flawlessly unlike this printer. I have deleted all canon related software then reinstalled it several times. it will print a couple of pages then say the printer has an error, no codes, no information just doesn't work . When I try to get support cannon has an impressive way to avoid having any live human help you. yes you can do FAQ but they have not helped me fix this printer. I have even paid (carepak) which should be renamed I don't care pak.
if i want to talk to a salesman i can get to a human instantly. but customer support is a joke. I will probably try to get Amazon to take back this printer since it has never worked correctly and buy some other brand.
